Possible Solutions To blackberry Random Restarting issues and shutdown problems.


Blackberry restarting     If your phone switches off randomly and unexpectedly, you are not the only blackberry user having this kind o...

Blackberry random restart and shutdown problems
Blackberry restarting
    If your phone switches off randomly and unexpectedly, you are not the only blackberry user having this kind of problem. Most of the blackberry smartphone owners have been complaining of suddenly restart issues. This will always happens when they are doing some certain  tasks on their phones like e.g when taking photos, when sending messages and chatting over BBM.

    This is very common with most of the BlackBerry smartphones running os 4.6, Os 5.0, Os 6 to 7.1 E.g Curve 9320, Bold 5 9930 and 9900,Bold 2 and some BB10 smartphone like Blackberry (Z10, Z3, Q20, Q10, Z30, Q5 or Passport). The possible solution in his post will work on all blackberry phones including BB10 smartphones.

The Causes, problems And User Complains:

The main causes of this problem is still unknown. But this are the issues and symptoms most of the affected blackberry users have noticed.
  •  Phone switches off most often at low battery percentage e.g 25%
  •  Phone Restart When trying to take photos or record videos.
  •  Phone also restart when doing other simple tasks e,g when browsing, sending messages and chatting.
  •  Phone will not switch off or restart when plugged in to power source.

                                    The Possible Solutions:

1. Try changing your battery:

A bad or damaged battery will cause a phone to restart. Changing your battery might help solve the issues, although some users still have this problem even after buying a new battery.

2. Try reloading your Os:

A software problem might be the cause of the issues.Most rebooting issues were software related and updating would be the best solution. Try wiping all user data from your phone, reload your phone software or you can also try a software upgrade.

3. Remove or change your memory card:

Try using your phone without a memory card and see if that will solve the problem. A bad or corrupted Sd card might be the reason.

4.  Try to boot into Safe Mode:

Safe mode is designed to allow troubleshooting or remove any unwanted applications and can also be used to prevent third-party applications from running automatically when starting the BlackBerry smartphone.

How To Boot Blackberry In Safe Mode:

For BlackBerry Device with Os. 4.6 to 5.0:

To start-up a BlackBerry Storm™ and BlackBerry smartphones running BlackBerry Device Software 4.6 to 5.0 in Safe Mode, complete the following steps:
  • Remove and reinsert the BlackBerry smartphone battery.
  • When the red LED (Light-Emitting Diode) goes out, press and hold the Escape key until the loading screen appears then release the Escape key.
  • When the BlackBerry smartphone boots up the Safe Mode a disclaimer message will appear, click OK to dismiss the disclaimer.

For BlackBerry Device with Os. 6.0 to 7.1:

To start-up a BlackBerry Storm™ 2 and BlackBerry smartphones running BlackBerry® 6 and BlackBerry® 7 to 7.1 in Safe Mode complete the following steps:
  • Remove and reinsert the BlackBerry smartphone battery.
  • Once the loading bar is displayed on the screen of the BlackBerry smartphone, press and hold the Escape key until you hear beeping or the loading bar completes then release the Escape key.
  • When the BlackBerry smartphone boots up the Safe Mode disclaimer message appears, click OK to dismiss the disclaimer.

NOTE: To turn off Safe Mode, remove and reinsert the BlackBerry smartphone battery. Safe mode enabled status is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home Screen.For more info about safe mode click here

5. Try Packing The Battery With A Piece Of  Paper:

Make sure your battery is very tight, you can use a piece of tiny paper to pack up the battery before using your back cover.You should try "shimming" your battery with a piece of paper to be sure it's tight in the case? I know, you shouldn't have to -- but if that solved it (and in some cases it has) then you know it's the battery and not the phone.

6. Change Your Battery Terminal  (hardware problem):

If you try the above possible solutions and it fails then it is definitely a hardware problem. Changing the battery terminal will help you fix the unexpected shutdown and restarting issues. You will have to find a good and reputable phone repairer/engineer to change it for you. 

Solution For BB10 Users:

If you are a BB10 smartphone users like e.g z10, q10, z30 and others. Try this:

Note: Your  your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle). And this process may take upto 4hours.
  •     With the battery inside, connect your BB to the wall charger
  •     Leave it alone for 2 hours, no matter what the LED or the display does
  •     Remove the battery but don't remove the charger
  •     Wait 15 minutes
  •     Insert the battery
  •     Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs. If it fails, please re-try, but increase the wait time in step 4 to at least 2 hours, and perhaps as long as 4-5 hours.


Try to remove the battery for few hours say 5-6 hours and plug it back. i.e (the battery must have been in 50-60% charge before you remove it). Once u take off the battery and put it back after 5 hours it will start from 0% and this will re-calibrate the battery and stop the problems.



5700,1,5800,1,Acer Liquid E3,1,Android,14,Android 9.0,2,android kitkat roms,4,Android problems and cons,6,android rom,19,Android Rom Download,9,Android solutions,32,Antivirus & Adware,6,Apps,13,Ascend Mate 7 Rom,1,BB5 device,26,Bb5 Easy Service Tool,1,BB5 Firmware,22,Be Touch 2,1,blackberry,6,Blackberry 10 Device,9,blackberry autoloader,6,Buy smartphones,28,cons reviews,3,Cryptocurrency,3,custom recovery,4,custom roms,15,Data Recovery,1,disadvantages Lg g2,2,disadvantages LG G3,1,Doogee,16,Doogee DG 280,1,Doogee DG550,2,Doogee Valencia 2 y100 pro,1,Doogee X5,2,Doogee X5 Pro,1,Doogee X6,1,Elephone,1,Elephone P7000,1,explay fresh,1,Fastboot,2,Flash File,25,Flasher,3,Free offers,29,Freebies,28,G900I,1,Galaxy S2 GT-I9100,1,Galaxy S5,6,Galaxy S6,2,Galaxy s7 SM-G935F,1,get traffic,7,gionee,9,gionee M3,1,Gionee p3,9,Gionee P4,2,giveaways,6,Htc nexus 9,1,Htc one M8,1,Huawei,2,Huawei Nexus 6P,2,Huawei U9200 Ascend P1,1,Huawei y300,1,Icloud Unlock,10,Infinix,12,Infinix Lte X553,1,Infinix x507,5,Infinix X510,1,Infinix X554 Hot 3,1,iOS,15,iphone 6,2,iPhone SE,1,JAF,1,Lg g2,1,Lg G2 cons,1,Lg G2 problems,2,Lg g2 touchscreen,1,LG G3,1,LG G3 problems,1,LG G3 A F410SB,1,LG G3 A Korean version,1,LG G3 A pros and cons,1,LG G3 A review,1,LG G3 Cons,1,LG G4 Dual,2,LG H422,1,LG L40 Dual,1,Lg Leon,1,LG-H818,1,Lolipop 5.0,19,Lumia 1020,1,Lumia 1520,1,Lumia 435,1,Lumia 520,1,lumia 610,1,Lumia 620,1,Lumia 625H,1,lumia 630,1,Lumia 640,1,Lumia 640 dual sim,1,Lumia 710,1,Lumia 720,1,Lumia 800,1,Lumia 820,1,lumia 822,1,Lumia 830,1,Lumia 920,2,Lumia 925,1,Lumia 930,1,Lumia 950,1,Lumia 950XL,1,Lumia Firmware,19,Marshmallow 6.0,38,Meizu MX4,1,Meizu PRO 5,1,Micromax,1,Micromax Canvas Pace 4G Q415,1,Mystery channel,1,Network unlock,1,Nokia,48,Nokia 2700 classic,1,Nokia 5130,1,Nokia 5200,1,Nokia 5220,1,Nokia 5228,1,Nokia 5230,1,Nokia 5500,1,Nokia 5530,1,Nokia 6120c,1,nokia 6300,1,Nokia 6303i,1,Nokia 6500c,1,Nokia 6700,1,Nokia 7020,1,Nokia 8600 luna,1,Nougat 7.0,26,phoenix software,1,Phone Repair,1,Phones,1,Reviews,34,RM-820,1,rome,1,Rome X,1,Samsung,30,Samsung Galaxy Note 4 SM-N910F,1,Samsung Galaxy Note II 7100,1,samsung SM-900,1,seo,6,SM-G900F,1,SM-G900H,1,SM-G901F,1,SM-G903F,1,SM-G920I,1,SM-G925F,1,Smartwatch,12,solutions,9,specifications,3,Sponsored,30,Stock Roms,50,Tech myth,9,Tech news,75,Tecno,9,Tecno h6,2,Tecno W4,1,tecno y6,1,TouchScreen Replacement,1,Ubuntu,1,Ulefone,1,Ulefone Power,1,UMI,3,Videobee,1,VPN,1,wanam,1,wiko rainbow,1,window mobile,20,Windows 10 Mobile,4,Xda,1,xiaomi,1,Xiaomi Redmi 3X,1,Xiaomi Redmi Note 3 Pro,1,xposed,1,
Phonetweakers: Possible Solutions To blackberry Random Restarting issues and shutdown problems.
Possible Solutions To blackberry Random Restarting issues and shutdown problems.
Loaded All Posts Not found any posts VIEW ALL Readmore Reply Cancel reply Delete By Home PAGES POSTS View All RECOMMENDED FOR YOU LABEL ARCHIVE SEARCH ALL POSTS Not found any post match with your request Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS PREMIUM CONTENT IS LOCKED STEP 1: Share to a social network STEP 2: Click the link on your social network Copy All Code Select All Code All codes were copied to your clipboard Can not copy the codes / texts, please press [CTRL]+[C] (or CMD+C with Mac) to copy